Member support
Sign in with Authvio, open Settings and create a ticket with a clear subject and the smallest useful detail.
Contact
Use the channel that protects the record.
Account, privacy, organization and product questions enter DGUMS from the signed-in Settings page. ProfHive does not publish a support mailbox.
Privacy or closure
Use the dedicated closure form so the request receives high priority and a local privacy record.
Organization questions
Include the organization name and the action you need reviewed. Do not attach identity documents unless a secure workflow requests them.
Security concerns
Do not paste passwords, private keys or raw identity numbers. Describe the affected route, time and observed behavior.
Next step
No email required.
DGUMS keeps the question, current status and reply history together.
Open tracked support